Good quality bed and matress and great service.
The foot end based board is poor with staples sticking up under the fabric you must of let the apprentice do it … other than that ok
Very helpful service and a very comfortable bed
I ordered a small double bed, easy to order and great options of color, material, headboard size and choice of drawers and which side. Mattress options. The bed is great quality and love the color I had chosen the pink. My mattress was completely memory foam , Thick deepth good quality and so comfy it's even improved my sleep. Would of been a quick delivery but the factory dropped my bed when loading so had to have another bed made. The company where very apologetic. Accidents happen and I am extremely happy with my bed and service
Absolute nightmare experience with Order #DFO6230. The delivery/installation team damaged our brand-new Dream Vendor Ottoman Base, causing scuffs and punctures to the fabric. Because my wife is heavily pregnant, we tried to be reasonable and accepted a £50 partial compensation offer proposed by their manager on 7th October to avoid the disruption of an exchange.
Nearly a month later, Divan Factory Outlet has completely ghosted my emails, failed to pay the agreed £50, and ignores all communication—yet they have the audacity to automate emails asking for a 5-star review. Utterly unprofessional breach of agreement. Avoid this company if you expect them to honour their word.
