ABOUT THE MATTRESS
The mattresses have been manufactured with very generous layers of fillings for your comfort so initially, some slight hollowing may appear on the sleeping side of the mattress. This is nothing to worry about this is normal as it is caused by the compacting under your body weight of the fillings encased inside the mattress and this is not sagging springs. Gradually all the fillings will compress to an even level all over the sleeping side of the mattress and it is important to carry out simple procedures to aid this process.
PLEASE DO NOT BEND OR FOLD THE MATTRESS AS THIS CAN DAMAGE THE SPRING UNIT AND WOULD INVALIDATE THE WARRANTY.
HANDLING THE MATTRESS
Pocket Sprung mattresses are heavy, it is advised that one should seek assistance to rotating the mattress to avoid injury. Jumping or standing on your bed can cause damage and do not allow children to use the bed as a trampoline as this is dangerous and will damage the bed. Rolling or bending the mattress will cause the mattress perimeter rod-edge to lose its stability.
PROTECTING THE MATTRESS
We highly recommend using an under blanket / breathable protector on your mattress as the mattress needs to breathe to eliminate possible condensation. Do not use plastic sheets or PVC bags as this stops the mattress from breathing. It is a good idea to air the mattress regularly to prolong the life of your mattress and keep it fresh and odor-free.
TIMING AND ROTATING YOUR MATTRESS
Sprung mattresses have substantial upholstery fillings which need turning regularly to ensure even settlement across
the whole of the sleeping surface. Rotate once a week from head to feet for three months and then once a month.
With the Pillow top mattresses, only the top needs to be turned.
The non-turn mattresses can only be rotated 180 degrees once a month (as the upholstery is only on one side hence must not be turned over).
The warm and cool mattresses are seasonal and during each season you need to rotate them 180 degrees.
DIMENSIONS
Mattresses are by design (deliberately) manufactured shorter than the base to accommodate the thickness of the headboard and the linen.
The mattress may compact during storage and transport and may appear short however this is nothing to worry about as it will conform to its original dimensions.
CLEANING THE MATTRESS
It is good practice to regularly use a soft brush to brush down any dust and fluff off the mattress and never use a vacuum cleaner. Stains and spillages should be absorbed using a dry cloth or household paper towel products. Sponging may be done with a damp cloth, mild solution of water, and soap.
CORRECT BASE
The Pocket Springs is designed to contour individually to the contours of the body giving even support and in the same way, they follow the contours of the base, so it is very important to have a suitable sound base. If a base has slats, greater than a 75mm gap then a baseboard must be used. Old bases may look or appear to be sound but, in most cases, they are not and reduce the life of the mattress.