FAQs
What is Divan Factory Outlet?
Divan Factory Outlet is a UK-based company that specializes in manufacturing and selling high-quality divan beds, ottoman divan bases, and mattresses.
What products do you offer?
We offer a wide range of products including divan beds, ottoman divan bases, mattresses, headboards, and other bedroom furniture. We also offer a range of customizable options such as storage drawers, fabrics, and headboard styles.
What are the delivery options?
We offer free delivery across the UK for all orders. The orders are delivered within 3-10 working days.
What is the warranty period?
We offer a 1-year warranty on all our products, which covers any manufacturing defects.
How do I place an order?
You can place an order directly on our website, or you can call our customer service team to place an order over the phone.
What payment options do you accept?
We accept all major credit and debit cards, as well as Apple Pay and Google Pay.
Do you offer any discounts or promotions?
Yes, we offer various discounts and promotions throughout the year. You can check our website or subscribe to our newsletter to stay updated on our latest offers.
Can I customize my order?
Yes, we offer a range of customization options for our products, such as the size, fabric, and headboard style. You can contact our customer service team to discuss your customization requirements.
What if I have a question that isn't answered here?
If you have any other questions or concerns, please don’t hesitate to contact our customer service team. We are always happy to help!