Below FAQ are some common concerns of our clients before purchasing the theme.
If you have other questions, please just send it to info@divanfactoryoutlet.co.uk.
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Pre Sale Questions
Q: What is Divan Factory Outlet?
Divan Factory Outlet is an online brand specializing in high-quality bed sets, ottomans, bed bases, mattresses, and headboards.
Q: Where are Divan Factory Outlet products manufactured?
All our products are manufactured in the UK.
Q: What types of products do you offer?
We offer bed sets, bed bases, mattresses, headboards, and other bed-related products.
Q: What makes your products stand out?
Our products are known for their high quality, affordable pricing, and come with a 1-year warranty.
Q: Do you offer a warranty on your products?
Yes, all our products come with a 1-year warranty.
Q: Do you offer any promotions or discounts?
Please check our website regularly for ongoing promotions and discounts.
Q: Can you help me choose the right bed?
Absolutely! Our representatives are trained to help you find the perfect bed for your needs.
Q: How long will it take to be delivered?
Your product will be delivered within 3-10 working days but can be sooner.
Q: What is your return policy?
For details on our return policy, please visit our website or contact our customer service team.
Q: How can I contact customer service?
You can contact our customer service team via our helpdesk, email, or phone. Our representatives are available to assist you with any queries or issues you may have.
